Privacy Policy

The Company acquires the following information about Users within the scope necessary for the provision and operation of the Service:

1. information that Users themselves provide when applying for the use of the Service, registering an account, or making inquiries (including corporate name, name, email address, telephone number, address, department, job title, billing information, and the like);
2. information automatically acquired in the course of Users' use of the Service (including access logs, IP addresses, cookie information, device information, browser information, usage history, and the like);
3. information obtained from payment service providers or other third parties based on the User's consent (including payment status and the like);
4. information related to publicly available external content registered by the User (including public URLs on external services such as note, usernames, RSS feed URLs, article titles, article body text, publication dates, and other public metadata); and
5. voice sample data provided by Users when using the voice registration function.

The Company uses the acquired personal information within the scope of the following purposes:

1. to provide and operate the Service and to bill and collect usage fees;
2. to contact Users regarding the Service and to respond to inquiries and provide support;
3. to improve the quality of the Service and to plan and develop new functions and new services;
4. to conduct questionnaires regarding the Service and to provide information on campaigns, seminars, and the like;
5. to analyze usage of the Service and to create statistical data;
6. to prevent misuse, ensure security, and respond to troubles;
7. to respond to requests based on laws and regulations or from administrative or judicial authorities;
8. to retrieve, transform (including audio conversion), and distribute publicly available external content registered by Users, and to ensure proper operation in consideration of external service terms of use and technical restrictions; and
9. to generate audio for the relevant User through the voice registration function.

The Company may use cookies and similar technologies on the Service and related websites. Such technologies are used for purposes including improving User convenience, understanding how the Service is used, and improving functions.

The Company uses Google Analytics 4 (provided by Google LLC) as an access analysis tool. Google Analytics 4 uses cookies and similar technologies to collect information on how the Service is used (including access logs, pages viewed, date and time of use, and the like) and transmits such information to servers of Google LLC (United States of America). The Company uses this information to analyze usage of the Service and to create statistical data.

Users may choose to refuse cookies by changing the settings of their browser. Users may also refuse the use of data by Google Analytics by using the browser add-on for opting out provided by Google. If cookies are refused, some functions of the Service may not be available.

Pursuant to Article 27-12 of the Telecommunications Business Act (the "External Transmission Regulations"), the Company discloses, as set forth in the table below, the tools that transmit information by which Users can be identified to the telecommunications facilities of external service providers on the Service and related websites. Regarding methods for refusing such transmission, please refer to "3. Use of Cookies and Similar Technologies" above, which describes measures such as changing browser settings.

The Company will not provide personal information to third parties without the prior consent of the User, except in the following cases:

1. when required by laws and regulations;
2. when it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of the User;
3. when it is particularly necessary for improving public health or promoting the sound development of children and it is difficult to obtain the consent of the User;
4. when it is necessary to cooperate with a national or local government agency or their designee in performing affairs prescribed by laws and regulations, and obtaining the consent of the User may interfere with the performance of such affairs; or
5. when personal information is provided in connection with a business succession due to a merger or other reasons.

The Company may, to the extent necessary, provide personal information when outsourcing part of its operations to external service providers. In such cases, the Company will exercise necessary and appropriate supervision of such service providers in accordance with laws and regulations, including by entering into agreements with them regarding the proper handling of personal information. For major service providers and transmission destinations, please refer to "4. Disclosure under the External Transmission Regulations."

The Company takes organizational, human, physical, and technical security control measures to prevent leakage, loss, or damage of personal information and to otherwise securely manage personal information. The Company also provides ongoing education and awareness-raising for its employees regarding the importance of protecting personal information.

The Company retains and manages personal information appropriately for the period necessary to achieve the purposes of use or until the expiration of the retention period prescribed by laws and regulations.

1. Account information and other personal information shall be deleted within the period during which the Service Agreement remains valid and within a reasonable period after the termination of the Service Agreement.
2. Information for which retention is required by laws or administrative agencies (such as payment-related information) shall be retained for the period prescribed by such requirements.
3. Access logs and similar data shall be retained for the period necessary for security management and prevention of misuse, and then deleted.

The Company may, when necessary, jointly use personal information with its group companies or other parties. In such cases, the Company will separately disclose or notify the scope of joint use, the purposes of joint use, the items of personal information to be jointly used, and the person responsible for managing such jointly used information.

Users may request the Company to disclose, correct, add to or delete, suspend the use of, erase, or suspend the provision to third parties of their personal information (collectively, "Disclosure, etc."). Requests for Disclosure, etc. may be submitted by email to the inquiry desk at the end of this Policy (email: info@media-leap.com), stating the User's name, contact details, and the contents of the request. Upon receiving a request for Disclosure, etc. from a User, the Company will confirm the identity of the User and respond, in principle, within 30 days in accordance with laws and regulations. No fee is charged for responding to requests for Disclosure, etc. However, the Company may not be able to comply with all or part of a request for Disclosure, etc. if the Company has no legal obligation to do so or if compliance would unduly harm the rights or interests of other Users.

If a User is a minor, the User must obtain the consent of a parent or other legal guardian before using the Service. When acquiring personal information from minors, the Company may, when necessary, confirm whether the consent of the legal guardian has been obtained.

In providing the Service, the Company may provide personal information to third parties located in foreign countries (including those stipulated in Article 28, Paragraph 1 of the Act on the Protection of Personal Information of Japan) or store personal information on servers located in foreign countries. The main destination country is the United States of America, and the relevant service providers and transmission destinations are as described in "4. Disclosure under the External Transmission Regulations."

When providing personal information to third parties in foreign countries, the Company complies with the Act on the Protection of Personal Information and related laws and regulations, provides the individual with information on the systems for the protection of personal information in such foreign countries and on the status of the handling of personal information by such third parties, and obtains the necessary consent. When entrusting the processing of personal information to service providers in foreign countries, the Company takes measures to effectively ensure the proper management of personal information by such service providers and, upon request from the individual, discloses the name, address, and other information of such service providers.

Voice sample data provided by Users when using the voice registration function shall be used only within the scope of the purpose of audio generation for the relevant User. The Company shall not use voice sample data as training data for the Company's or a third party's machine learning models, and shall not provide it to any third party without the User's consent (except where required by law). Users may request the suspension of use or deletion of voice sample data through the functions prescribed by the Service or by applying to the inquiry desk.

Our Chrome extension (PUBVOICE Text-to-Speech) sends text entered into the extension, page content extracted for page summarization, and audio files selected for creating cloned voices to our servers (Firebase Cloud Functions) for processing. Generated audio is stored in cloud storage (Cloudflare R2), and a public URL is issued for playback and download. Page content is obtained only when you operate the extension (running page summarization). The extension does not collect browsing history or other browser data, and authentication credentials (Firebase ID tokens) are kept only within the browser session. As generation history, the first 100 characters of the input text are stored on our servers.

If you save your own Gemini API key in the extension settings, that API key is stored only inside the extension on your device (chrome.storage.local) and is never sent to or stored on our servers. In this case, page summarization and preset-voice generation are requested directly from your browser to Google (the Gemini API) without passing through us, and the page content and text are sent to Google. Audio generated using the API key is not stored on our servers and is not recorded in the generation history. Use and management of the API key take place between you and Google; we are not involved.

For troubleshooting, operation logs (tab URL and title, and the beginning of the page content) may be temporarily stored on your device (chrome.storage.session). These logs are cleared when the browser closes and are never sent to us.

The Company may create anonymously processed information or pseudonymously processed information from the acquired information so that individuals cannot be identified, and use such information for purposes such as improving the Service and statistical analysis. In such cases, the Company will take appropriate security control measures in accordance with applicable laws and regulations.

In handling personal information, the Company complies with the Act on the Protection of Personal Information of Japan and other relevant laws, regulations, and guidelines.

The Company may change the contents of this Policy as necessary. The revised Policy shall become effective when it is posted on the website of the Service. However, if changes require the consent of Users under applicable laws and regulations, the Company will obtain the consent of Users by the method prescribed by the Company.

In order to ensure the appropriate protection of personal information, the Company will make continuous efforts to review and improve this Policy and its personal information protection framework, including by establishing and revising internal rules and inspecting the operational status thereof.

For questions, requests for Disclosure, etc., or opinions regarding this Policy and the handling of personal information, please contact the Privacy Protection Manager of Media Leap, Inc. by email (info@media-leap.com) or through the contact information provided at the end of this Policy.